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  Contact Us
  For SFA Online & PRUONE related enquiries
  PRUONE Service Desk: 6732 3850
  Monday to Friday (excluding Sat, Sun & Public holiday)
  9.00am to 8.00 pm
  Email: SGP.Helpdesk@prudential.com.sg


  Location of PRUONE Service Desk
  Prudential @ Scotts
  51 Scotts Road, #01-01, Singapore 228241
  Monday to Friday
  9.00 am to 6.00 pm (excluding Sat, Sun & Public holiday)
  Peak Periods:
  1.00 pm - 3.00 pm
  New Product Launch
  Month End


PRUONE Recommended Requirement
Recommended Hardware Requirement
  • Intel Core i5 2.60GHZ Processor or Intel Core i7 2.90GHZ Processor
  • 3 GB (DDR3) Memory
  • 500 GB Hard Disk
  • 1024 x 768 screen resolution
  • Ethernet & Internet Connection
  • Supporting Software Requirement
  • Windows 7 or Windows 8
  • Internet Explorer 8, Internet Explorer 9, Internet Explorer 10 (with compatibility mode enabled for Windows 8) or Google Chrome
  • MiSign (Please contact PRUONE Service Desk for installation)
  • Adobe Reader 11.0.2
  • If you are planning to buy a new computer, you may wish to call us to see if the model you have in mind is one that has reported issue on PRUONE compatibility.

    Notebook Offers
    Please click here for the list of notebooks offered by Asiapac

    Please go to this link when our Service Desk is trying to access your notebook via Remote Access: http://www.gotoassist.com/ph/prudential-sg.

    You can refer to the User Guide here.

    Copyright © Prudential Assurance Company Singapore (Pte) Limited